Questions, Answered

Yes. Nothing containing gluten ever comes into our kitchen – not ingredients, not equipment. We live gluten free ourselves.

Our bakes are made for people who need gluten free, in a fully gluten-free kitchen. If you have other allergies too, check each product’s allergen list.

Only oats that are certified gluten free, and they’re always listed on the label.

Some bakes contain milk, eggs or nuts. Every product page and label lists the full ingredients, with allergens in bold.

Sometimes, when we improve a bake. The label on your bake is always up to date, so please check it each time.

That’s the whole idea. We bake soft, generous cakes the whole family wants – not a second-best version.

Yes – one cake for the whole table is what we’re all about. Nobody needs a “special” plate.

We bake to order, so it reaches you fresh. For the best slice, toast it after day two.

We bake and post on Tuesdays and Thursdays. Most boxes arrive in 1–2 days.

Yes. We bake to order and post the same day, packed with care.

Most bakes freeze well. Each label has freezing and defrosting tips.

Yes – free collection near Ampleforth, North Yorkshire, by arrangement.

Gluten-free flours and ingredients cost more, and everything is baked by hand in small batches.

£4.95 for tracked UK delivery, and free on orders over £40.

Yes. Change what’s in it any time, and skip or cancel repeat boxes whenever you like.

You pay per box, when it’s baked. Nothing up front, and no lock-in.

Yes – the steps are written for little bakers, with a grown-up to help with the oven.

Yes. Add your message at checkout and we’ll write it on a card in the box.