Returns & Refunds

Fresh bakes

Because our bakes are fresh food made to order, we can’t accept returns. But if something’s wrong, we’ll always put it right.

Damaged or wrong items

• Email us within 48 hours of delivery
• Include your order number and a photo
• We’ll send a replacement or refund you – your choice

Bake-at-home kits

Unopened kits can be returned within 14 days of delivery for a full refund. Please email us first. You pay the return postage unless the kit was faulty.

Refunds

We refund to your original payment method within 14 days of agreeing a refund.

Contact

hello@yorkshirefreebakery.co.uk – we usually reply within a day.