Terms & Conditions of Sale

About us

Yorkshire Free Bakery, Ampleforth, North Yorkshire. Email: hello@yorkshirefreebakery.co.uk.

Ordering

When you place an order you’ll get an email confirming we’ve received it. Our contract starts when we confirm your order is baked and on its way, or ready to collect.

Prices and payment

Prices include VAT where it applies. Delivery costs are shown before you pay. We take payment when you place your order.

Delivery and collection

We bake to order and post on our bake days. Delivery times are estimates – see our Delivery page for details. Collection is by arrangement near Ampleforth.

Cancelling

Our bakes are fresh food, made to order, so under UK law (the Consumer Contracts Regulations) they can’t be cancelled once baking has started. Bake-at-home kits that are unopened can be returned within 14 days of delivery.

If something’s wrong

If your order arrives damaged or isn’t what you ordered, tell us within 48 hours with a photo and we’ll replace it or refund you. See our Returns & Refunds page.

Allergens

Every product lists its ingredients and allergens. Please check them before ordering and when your bakes arrive. Our kitchen is fully gluten free, but some bakes contain other allergens.

Repeat boxes

You can change, skip or cancel a repeat box at any time before it’s baked. You pay per box – nothing up front.

Our responsibility

We’re responsible for loss or damage that is a foreseeable result of us breaking these terms. Nothing here limits your legal rights as a consumer.

Law

These terms are governed by the law of England and Wales.